InTouch Games

InTouch Games might not be the most famous software provider in the industry, but they certainly have noteworthy reputation in the marketplace as well as a unique approach to the industry.

They are a bold and brave outfit, unafraid to stand on their own two feet and make big decisions, and this has seen them amass a huge customer base as their portfolio has developed, as well as plenty of recognition from the industry as a whole.

They not only run a handful of their own online casino sites, but they also develop all of the games on those sites themselves, making them entirely independent and a breath of fresh air for players bored of seeing the same slots at every site they visit.

In this guide, we will cover everything from how InTouch Games started, their brands, the kinds of slots that they develop, as well as what sets them apart from other software providers in the industry.

Best InTouch Casino Sites

InTouch Games Brands

One of the cleverest and arguably most unique aspects of InTouch Games is that they are not reliant on anyone else and have full control of their own destiny. This allows them the freedom to experiment and create new brands that will appeal to various different demographics a player types.

All of their brands are different, and although they might have exclusive games, an emphasis on social media and text messages for bonus offers, and 24/7 customer support in common, they are all distinct in other ways.

mFortune

InTouch Game’s first and flagship brand. When it launched in 2007, this was off the back of no shortage of detailed research and hard work. mFortune has well in excess of 50 very well designed slots with a huge emphasis on customer experience.

Unusually for the online casino world, although not for InTouch Games, all games feature progressive jackpots. The key thing with mFortune though was that it focussed on mobile users at a time when few others were doing the same. This offers a good mixture of slots, casino, and bingo games.

PocketWin

In 2010, InTouch Games launched PocketWin, an online casino more obviously aimed at mobile gaming and even offering customers a pay by phone bill depositing option alongside unlimited withdrawals.

Although similar in many ways, PocketWin has the ‘feel’ of a more traditional online casino with a little more emphasis on roulette and blackjack, and bingo is available too. With 40+ exclusive slots it is almost as busy as mFortune, with the blueprint of the site the same: quality over quantity.

Mr Spin

It was some years before InTouch Games launched its third online casino brand, Mr. Spin, but in 2016 it hit the internet. The site had a huge draw with regards to its branding and as a result they quickly started to establish impressive levels of customer acquisition.

This is a site for simpler tastes, offering over 40 slots, bingo, and roulette only, but the progressive jackpot runs across all games on site so Mr. Spin can usually boast the highest jackpot of all sites operated by InTouch Games. Originally designed exclusively for mobile and boasting games running on the highly agile HTML5 platform that is now commonplace, Mr. Spin has been made available to desktop users as well in recent times.

Dr Slot

Offering unique games that you can’t even play on other InTouch Games casinos; Dr Slot was launched in 2018 and now boasts more than 30 titles. It’s another site that was originally intended for mobile use only but can now be played via desktop, although in contrast to all of the other sites run by the company Dr. Slot is solely for slots enthusiasts and no other game types are available.

As usual for InTouch Games though, all slots come with their own progressive jackpot. This is also the only casino of theirs that comes with a ‘theme’ or a story, as The Dr is referenced a lot and apparently the site was created when an experiment with a fruit machine went awry…

Cashmo Casino

In early 2019 and hot on the heels of Dr. Slot, the company launched Cashmo Casino, which differed in the way it was branded but was similar in many other ways, and still just as effective in the way that it performed on mobile.

It’s another casino that only offers slots, and the second of InTouch’s brands that provides a single progressive jackpot running through all of the games. There are approaching 40 slots to try, and again, they are unique to the site so you will find new content if you haven’t played here before.

Casino2020

With a much simpler, cleaner, and gimmick free interface, InTouch Game’s sixth brand was launched at the tail end of 2019, just in time for its name to make sense; Casino2020.

An instant hit with existing customers and doing a good job of attracting new ones too, their latest brand feels like an online casino for the modern age, and they like to promote their winners in real time which makes the site feel vibrant and alive. This is the place for those that like no-nonsense gaming and up to date features like paying by phone bill and new bang up to date games every month.

Most Notable Games

What with having six brands to look after, it means that InTouch Games have developed a hugely impressive portfolio of slot games to populate them over the past decade, gaining them a loyal following of fans.

Some of their titles have become firm favourites, and are akin to the company’s calling cards, so let’s have a look at what they are and which sites you can find them at.

About InTouch Games: An Independent Operator

InTouch Games was born in 2001 when founder Simon Wilson opened the headquarters in Birmingham, primarily as a physical slot machine manufacturer to supply the retail pub trade and independent bookmakers.

They swiftly secured contracts with a wide number of establishments and this was key in helping them to lay a firm financial foundation from which to build future success.

During these early years the company experienced rapid growth and were soon one of the leading slot machine suppliers to the pub industry, covering the majority of the UK. It was time for their next step.

The company introduced the Sound Storm Digital MP3 jukebox in 2006 while they also became a nominated supplier to a number of the UK’s largest pub organisations, including Marston’s, Admiral Taverns, and Scottish & Newcastle.

However, the digital age was dawning and Wilson saw an opportunity to capitalise.

Taking the Business Online

In 2006, arguably a little late, InTouch Games made the move into the online gambling industry. Many other big name competitors such as Playtech, NetEnt, and Microgaming had already made strong inroads in the sector and seemed to have it sewn up, but InTouch formulated a slightly different strategy.

A year later in 2007, the company launched their own online brand called mFortune, and in a bid to differentiate themselves from the marketplace they focussed the brand on mobile gaming, which was yet to really take off as a concept. This brand was launched at the ICE conference in Earl’s Court, London with four products initially; blackjack, roulette, slots, and poker.

Not only that, but mFortune would only offer games developed in house by InTouch games themselves. This was an incredibly bold move, as almost every other online casino was striking deals with major game developers in order to offer famous titles.

Unperturbed, mFortune added the eagerly anticipated Pirate’s Treasure slot game to their library in 2008 which became an instant hit, as well as diversifying further by launching a bingo product. Online bingo was becoming popular across the UK and dedicated brands had already started to launch, so the company had to act fast.

More slot games arrived a year later in the form of Vegas Vegas and Cat and Mouse, and these also quickly gained their fair share of fans. With the site starting to attract more and more visitors on a regular basis, it became clear that offering only proprietary games was far from limiting, in fact it was why their customers liked them.

This had the added benefit of allowing everything to be handled internally which made the business much easier and more cost effective to manage. Where other brands had to consult and strike deals with developers, mFortune and InTouch Games handled everything themselves, from the ideation process, development, design, and implementation of each slot.

Winning Awards

A landmark year arrived in the form of 2010, when InTouch Games separated their leisure machine and mobile phone casino activities. Plus, after much success with mFortune, InTouch Games launched their second online casino brand, PocketWin.

From 2011, the company really ramped up their online venture, firstly by increasing the size of their customer service team, and secondly by hiring their first marketing employees to boost acquisition and help with branding. Their new beefed up customer service department could now offer a 24-hour service, with employees working in shifts to cater for night owls and those in different time zones.

The company was now attracting significant attention, and in 2012 InTouch Games won their first major accolades, taking home the Product of the Year prize at the EGR Operator Awards in addition to Best Bingo Operator and Best Poker Operator at the mGaming Awards. At barely six years old, this was a major achievement.

A few years down the line and InTouch Games moved all development to the UK in a strategic decision to help with efficiency, while their first graphic design and development roles were recruited adding a further 40 people to their company headcount.

After this change to company infrastructure, the company launched their first UK grown games. There were eight of them and they seemed to strike a chord with players, so much so that InTouch hired another 40 employees to keep up with demand.

Calling Halesowen Home

By 2016, the company could count 200 employees across several different departments and this required a larger office, which they found in Halesowen in the Midlands not far from where it all began. They marked the occasion by launching their third casino brand, Mr Spin.

One year later it was time for expansion, and InTouch Games opened their Taiwan office. Recruitment wasn’t difficult for them as they were also awarded a 1 star accreditation in the Best Company to Work for Awards, and things were about to get even better for their employees.

A fourth online casino brand was launched in 2018 in the form of Dr Slot, with eight exclusive games and promising a new unique game every month of that year. In the physical world, they also opened their own free company gym and canteen for their 300 staff.

Their fifth brand, Cashmo Casino, launched in January of 2019 and was quickly followed by their sixth which they called Casino 2020, opening at the tail end of the year. By this point, their customer base had grown to an impressive four million players enjoying their products on a regular basis, their staff numbers had surpassed 400, and they had numerous awards under their belt.

FAQs

Questions, questions, questions, there are always more questions. We have answered a few here that didn’t really fit into any of the sections above, although we have tried to cover everything as extensively as possible.