UK Casino Club Review
This is an online casino that first launch back in the year 2000, and in many ways, you can really tell. This isn’t necessarily a bad thing though, especially for players who were quite happy with things the way they were.
Chiefly though, UK Casino Club still offers a download option, meaning players can install the whole thing onto their computers instead of accessing it via the browser. This is only possible because the casino is powered solely by Microgaming, one of the oldest game developers in the business.
24/7 support is available via a number of different avenues and you can play their selection of slots, jackpots, table games, video poker, and scratch games via mobile too. Plus, any casino that has been around this long should inspire confidence, as they would have never made it this far if they had rogue tendencies.
- Full Microgaming Library – Every game they have online is available to you here.
- Download Option – Go old school and access a bigger game library and better graphics.
- 24/7 Support – No hassle getting help at any time of the day or night.
Software and Games
This is a Microgaming only casino, which means you can enjoy everything that the popular developer has ever produced more or less – and that adds up to around 500 titles – but it also means there are no games from any other providers.
Microgaming have been around as long as online gaming itself though, so their library contains more slots than you can shake a stick at and plenty of table games, scratch games, and video poker too, so there is still plenty of choice and something to suit pretty much everyone.
The only thing missing really is a live casino, but most slotters won’t be perturbed by that.
There are some helpful filtering options too such as 3 reel or 5 reel, progressives, variety, etc. This is genuinely useful when trying to break down all of the games and find something that you are in the mood for.
So while there may not be much variety in terms of developers, there is lots in terms of game type, and the continuity you get from using a single game provider will be appealing to some.
The Website & Download
This is where things fall apart slightly.
Despite being assured that a desktop version of the site exists it was impossible to get past the holding page. The best we could manage was to access the mobile site via our desktop browser, which wasn’t pretty.
However, UK Casino Club stands out as being one of the few online casinos these days to still offer a download option. This may well be the only way to get access in truth, but it offers a few benefits such as an improved game library, better quality graphics, and theoretically faster loading times too.
Once you have the casino downloaded the experience is much more pleasant and user friendly, but trying to access it via your browser is, frankly, not worth the hassle.
The casino does have mobile capability, but not in the form of an app, only as a website optimised for mobile use.
It’s a simple affair but that is all you really need when time is of the essence, and it often is when playing on the go; whether you have a 20 minute bus ride to fill or a quick 10 minute break from work, you don’t want to spend half of it wrestling with a complicated mobile site.
The filtering options are especially useful here as the samller screen space means only so many game tiles can be squeezed onto your screen at the same time, so browsing through 500+ titles would be a real drag if there was no way to break them up.
It is pleasing enough to use with no obvious glitches or sticking points worth mentioning, the site is responsive and loads quickly enough, but it’s not very flashy and doesn’t have any features to boast about.
The footer menu holds the key to elements such as banking, promotions, and your account, and this placement is well though tthrough given where your thumb tends to rest - it is very easy to jump between one to another.
Oddly enough, there is also a live casino tab on the mobile site which was not available when using the desktop version.
UK Casino Club aren’t a name you hear a lot when online casinos are being discussed, yet despite their apparent lack of renown they have been in operation since the year 2000.
Owned and operated by Apollo Entertainment Ltd and running out of their headquarters in Malta, this old school online casino keeps one foot firmly in the past while also being bang up to date with the latest security measures and embracing modern trends like virtual wallets as a payment option etc.
They are also part of the Casino Rewards Group which means that VIP players can take their VIP status from one online to casino to any of the others in the group, and there are ten all together.
Not a brand to market aggressively or make too much of a fuss, instead, UK Casino Club rely on long time loyal customers and word of mouth to do their marketing for them.
When considering the above just be aware that withdrawals via bank transfer do come with a £30 fee for amounts under £3k and a £60 fee for amounts over. All other withdrawal methods are fee free which is as it should be.
UK Casino Club are one of those casinos that like to keep withdrawal requests ‘pending’ for a few days before they get round to processing them, during which time the withdrawal is reversible.
This won’t be an issue if your self control is strong, but if not you may want to have a think.
They also have the lowest level of protection required by the UKGC for customer funds.
It’s always good to have access to support whenever you need it, so UK Casino Club’s 24/7 service is a welcome sight. A good job too because you might well need it trying to figure out their website!
To be fair to them though this open all hours help option shows willing, and you can use live chat or email to get your queries answered.
A phone number isn’t made obviously available so they must save it for cases that are especially complicated. We have found out what it is though and it is listed below.
You will have to go through a ‘bot’ when using live chat before being transferred to a real person, which is always annoying, but thankfully the bot is quite quick to give up the ghost and patch you through when it can’t answer your question.
There is no sort of social media help available (or any social media at all for that matter) but an FAQ is up and running which, although not particularly impressive from a usability perspective, does contain a lot of detailed helpful info.
Contact & License
UK Gambling License: 38620
- Name: UK Casino Club
- Licensee Name: Apollo Entertainment Limited
- URL: https://www.ukcasino-club.co.uk/en-gb/
- Phone: +44 800-6340163
- Address: Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’Xbiex, XBX 1011